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BTS MAP OF THE SOUL TOUR | FAQ

The latest info about the BTS MAP OF THE SOUL TOUR concert at Feyenoord Stadium in Rotterdam.

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Klik hier voor de Nederlandse versie

BTS MAP OF THE SOUL – JULY 8TH – FEYENOORD STADIUM, ROTTERDAM – TICKET INFO DROP

  • BTS will perform at Feyenoord Stadium in Rotterdam on Wednesday July 8th 2020.
  • Tickets for BTS MAP OF THE SOUL TOUR - EUROPE will be on general sale on Friday May 1st 2020 at 08.00h local time through Ticketmaster
  • The official and up to date info can be found on www.mojo.nl/bts and in this list of frequently asked questions. 
  • For detailed information on BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP, please check  Weverse here.

For more info on how the ticket buying process works, please read the instruction manual here.

Onsale BTS postponed
Due to recent events, BTS MAP OF THE SOUL TOUR - EUROPE ticket sale will be rescheduled. ARMY MEMBER PRESALE registration will remain valid, and Presale will be on April 29 with General Onsale on May 1. Please note that the schedule may change depending on the situation

GENERAL QUESTIONS

When will tickets be on sale?
Tickets for BTS MAP OF THE SOUL TOUR - EUROPE will be on general sale on Friday May 1st 2020 at 08.00h local time. 

Where will the tickets be available?
Tickets will be available through https://www.ticketmaster.nl/artist/bts-tickets/958687

Will there be a presale?
There will be a presale opportunity BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Users. The presale will begin on 08.00h local time on Wednesday, April 29th, 2 days ahead of General Onsale.

For information on how to become a BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP User and getting presale tickets, please read below ‘BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP PRESALE INFORMATION’ section.

How much are tickets?
Standard Tickets including service fees are €201,60 / €168,- / €134,40 / €84,- / €61,60
VIP ticket information is below.

What choices of tickets will I have at onsale?
When the onsale first begins, you will be able to select ‘Best Available’ tickets, or tickets within a price range.

Are there VIP Packages?
Yes. Soundcheck packages will be available from VIPNation and Ticketmaster.

Will the ticket options be different during the presale?
The ticket options will be the same as at General Onsale, but access to the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale will give you the first choice of tickets.

How many tickets can I buy?
There is a limit of four(4) tickets per person per city in the presale and six(6) tickets per person per city in the General Onsale.

BTS GLOBAL OFFICIAL ARMY FANCLUB MEMBERS will be permitted to purchase up to the ticket limit in both the presale and onsale.

Please note that there will be systemic checks to sort out bots and unauthorized method of purchasing the tickets. If the system detects any unusual action, the tickets may be cancelled without prior notice.

What if I miss out on a ticket?
Please do keep checking back with your ticket provider in case more tickets are released.

What are the Age Restrictions for the Show?
There is no strict age limit for this concert. However, we advise all under 16 to be accompanied by an adult and babies in arms are strongly discouraged.

Is there wheelchair seating?
Yes. You can book through Ticketmaster.nl. There is more information on how to book accessible tickets here.

 

BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP PRESALE INFORMATION

The BTS GLOBAL OFFICIAL FANCLUB ARMY presale will ONLY be open to registered members.

When is the presale?
BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale will begin at 08.00h local time on Wednesday April 29th 

Where will tickets be available?
https://www.ticketmaster.nl/bts-stadion-feijenoord-de-kuip-rotterdam-tickets/venueartist/995/958687?CL_ORIGIN=ORIGIN2

Will Soundcheck Packages be available in the ARMY MEMBER PRESALE?
Yes.

I’m not a member of the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP, how do I join?

  • Step 1. Download the Weverse app and join BTS Weverse: https://www.weverse.io/
  • Step 2. Download Weverse Shop and log in with your Weverse account here. Your Weverse and Weverse Shop account must be the same.
  • Step 3. Buy and join ARMY MEMBERSHIP on Weverse Shop

NOTE: Weverse Shop will only accept certain payment methods and does NOT accept EU/UK credit/debit cards. For UK/EU residents, PayPal is likely the easiest payment option, so you should have your PayPal information handy, or set up a PayPal account in advance

I am a member of the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP. How do I access the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale?

  • Step 1. Open Weverse Shop > Tap ‘More’ > Tap ‘Events’
  • Step 2. Apply for ARMY MEMBER PRESALE on Weverse Shop
  • Step 3. On the day of presale, get tickets by using your ARMY MEMBERSHIP ORDER NUMBER as an access code at Ticketmaster.

Check out the information on how to apply for ARMY MEMBER PRESALE under ‘Events’ tap on Weverse Shop first and apply for it.

How long do I have to sign up for the Fanclub and Register for the Presale?
Registrations for ARMY MEMBER PRESALE close on Monday March 16th at 12 Noon UK time / 1pm EU time, SHARP. You should make sure you register in plenty of time – don’t leave it until the last minute!

How will the BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale works?
When BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale begins, you will have to enter your ARMY MEMBERSHIP ORDER NUMBER to buy tickets.

Do NOT share your ARMY MEMBERSHIP ORDER NUMBER with other people. Your order number will only work for ONE purchase per country, so if someone else uses your number, you will not be able to.

If I have more than one ARMY MEMBERSHIP ORDER NUMER, can I register more than once for the Presale?
No. Ticket sales will be checked and purchases made under the same name/with the same card in excess of the ticket limit may result in all tickets being cancelled.

Registering for the presale more than once will not increase your chance to get the ticket. Your ARMY MEMBERSHIP ORDER NUMBER is a unique code and can only be used once.

Can I use the ARMY MEMBERSHIP ORDER NUMBER of my friend, who is not attending the concert?

No. This is not permitted and you could risk invalidating your ARMY MEMBERSHIP and your tickets.

Will I be able to access the BTS GLOBAL OFFICIAL ARMY MEMBERSHIP Presale for more than one show?
Yes. You will be able to purchase up to four(4) tickets in each country.

I already bought tickets through the presale, can I also buy tickets in the General Onsale?
Yes, as long as you do not buy more than four(4) tickets in the presale and six(6) tickets in the General Onsale

Can I buy tickets for both shows in a country?
Yes, as long as you do not exceed the total ticket limit.

I bought tickets for the BTS MAP OF THE SOUL TOUR – NORTH AMERICA Verified Fan Presale. Can I register for Europe Presale as well?
Yes, but remember you will need to register specifically for the BTS MAP OF THE SOUL TOUR - EUROPE Presale in Weverse Shop app.

Is it guaranteed that all BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Users will be able to buy tickets in the presale?
No. Access to tickets will be first come, first served. If the presale tickets sell out, you can try again at the General Onsale.

Will other websites be selling presale tickets?
NO. If you see BTS MAP OF THE SOUL TOUR - EUROPE tickets listed for sale on a website that is not Ticketmaster before May 1st, those are not official BTS MAP OF THE SOUL TOUR - EUROPE tickets.

At Onsale, the ONLY official sites selling official BTS MAP OF THE SOUL TOUR – EUROPE tickets will be Ticketmaster.

If you see tickets on another site, they are likely to be resale tickets and we are not able to guarantee that they are legitimate.

 

QUESTIONS ABOUT SHOW

What time will doors open, and what time will the concert start?
Once we have more information on timings, this can be found on www.mojo.nl/bts and in this list of frequently asked questions.

Will merchandise be sold outside the venue?
Merchandise information will be available soon. Once we have more information, this can be found in this list of frequently asked questions.     

 

The information in this FAQ is subject to change. Please check this page regularly for the most up-to-date information about the concert.