We regret to announce the Elton John concert planned on Wednesday, May 15th, Amsterdam has been postponed to Monday June, 17th due to illness of a band member.
14.05.2019
Bekijk deze FAQ in het Nederlands
In an official statement, management says: “We regret to announce that we have been forced to reschedule Elton's FYBR Amsterdam Ziggo Dome show on Wednesday due to one of our band members being taken ill. The show will be rescheduled for 17th June at the same venue when everyone is back fighting fit and we have our full band available to deliver the show our fantastic Dutch fans deserve. We don't envisage the illness affecting any further dates on the tour.”
Purchased tickets remain valid for the rescheduled shows. No further action is necessary. If you are not able to make it to the new date, you can request a refund by filling in the form at Ticketmaster website. The full ticket price will be refunded.
We sincerely apologise for any inconvenience caused and hope you can still join us at the Elton John shows!
Some frequently asked questions
Can I change tickets for another date?
Unfortunately it's not possible to change tickets for the other show date, as the show is already sold out.
Do I have to reprint my tickets?
You don’t have to reprint your tickets. Your current tickets will remain valid for the rescheduled date.
How can I return my tickets and get my money back?
You can fill out the form on the Ticketmaster website.
My tickets have the old date on it. Is that a problem?
The same tickets remain valid for the rescheduled date, so it’s not a problem.
I am traveling from abroad and have already made travel arrangements that are not refundable. Can I charge MOJO for these costs?
We are very sorry to hear that but unfortunately we can’t refund the costs you made, since the shows are rescheduled for reasons beyond our control.
I have bought tickets from someone else or a secondary ticket agency. I can't go to the concert, what can I do?
Only the original ticketbuyer can get a refund from Ticketmaster. We advise you to contact the person or agency that sold you the tickets.
I have bought tickets from someone else or a secondary ticket agency (like Viagogo or Ticketswap). I want to go to the concert on the rescheduled date, what can I do?
Tickets remain valid for the new date. The original ticketbuyer received an email from Ticketmaster on how he can get a refund. We advise you to contact the person or agency that sold you the tickets to be sure he didn't cancel the tickets.