AC/DC

For a smooth and safe experience at the concerts in the Johan Cruijff ArenA, we have a bag policy. You are welcome to bring a small bag with a maximum size of A4 and 10 cm thick. Larger bags and backpacks are not allowed in the stadium. Therefore, we recommend leaving these at home so you can enjoy the concert without any delays.

On www.mojo.nl/voorwerpen you will find a handy overview of what you can and cannot bring inside. Unfortunately, we cannot store items that are not allowed, so it is wise to review this information beforehand and leave prohibited items at home. This helps ensure a smooth flow of entry.

For your safety and that of others, it is not permitted to bring a stool or folding chair to the event.

Visitors who rely on medication are allowed to bring the necessary medicines, including any accessories such as needles, into the stadium upon presenting a medication report. If you have any questions or need more information, Livecrowd is ready to assist you.

The Johan Cruijff ArenA is a smoke-free stadium, which means that smoking is prohibited throughout the entire stadium. Therefore, we kindly ask you to respect this smoking ban and refrain from smoking inside the stadium.

Johan Cruijff ArenA aims to recycle trash. It's very easy: when throwing away your trash, you'll see several accompanying icons. Throw your trash in the correct bin: plastic cups go in the green bin, and all other trash goes in the gray bin. We'll do the rest!

The main areas in the immediate vicinity of the stadium, such as entrances, parking lots, locker locations, stations, etc., can be found via WizzyMaps.  

Outside the Johan Cruijff ArenA, a limited number of lockers are available for storing items (for a fee):

• Lockerpoint ArenAPoort: Located to the right above the entrance of the Ziggo Dome;
• Lockerpoint ArenAPoort P5: Accessible via the pedestrian entrance of P5, next to the entrance of the Villa ArenA residential complex.

There are no lockers or cloakroom facilities inside the stadium. We recommend leaving bags larger than A4 size and umbrellas at home, as they are not allowed inside the stadium.

We understand that you can hardly wait for the artist to take the stage, but overnight stays in public areas are not allowed. The police will monitor this and may take action against those who do not comply with this rule. You can start lining up at the entrances for the field and the ring from 12:00 PM on showday. Of course, you are also welcome later in the afternoon or early evening. Simply join the end of the line calmly and listen to the instructions of the security staff.

Even if the concert has already started, you can still enter the stadium with a valid ticket. This way, you won't miss a moment of the music. A small but important reminder: once you leave the stadium, re-entry is not possible. If you have any questions or concerns, don't hesitate to discuss them with the security staff at the entrances.

The Johan Cruijff ArenA is a cashless stadium. Inside the stadium, you can only pay with PIN (contactless), MasterCard, Visa, Visa Electron, AMEX, and VPay.

The Johan Cruijff ArenA offers a wide variety of food and drink options to cater to everyone's tastes.

• Catering Club en Eetsalon Snacks: Perfect for classic stadium snacks like hamburgers, fries, and croquettes.
• Mr. Long: Ideal if you're in the mood for something with an Asian twist, such as Vietnamese spring rolls, satay sandwiches, spicy chicken, gyoza, or a mixed bucket.
• Kick's: Here you'll find freshly prepared sandwiches, ranging from pita to meatball sandwiches, for those who prefer fresh and filling options.
• De Kiosk: Offers small snacks and sweets, perfect for a quick bite or something to satisfy your sweet tooth.

Do you have special dietary needs or allergies? Each caterer provides allergen lists upon request so you know exactly what you can eat. For more information, visit the Johan Cruijff ArenA website.

It is important to know that bringing your own food and/or drinks is not allowed, except for a plastic water bottle without a cap of up to 0.5 liters. If you bring food or other drinks, you will be asked to dispose of them in the available waste bins at the stadium entrances. If you are in the mood for a treat, refer to the answer above, which lists the dining options within the Johan Cruijff ArenA.

We understand that some visitors have specific dietary needs for medical reasons. If you fall into this category, you are allowed to bring your own food or drink, provided you can show a medical certificate or a medication passport. If you have any questions or need more information, please do not hesitate to contact Livecrowd. 

From every section in the stadium, the toilets are easy to reach and clearly marked, so you never have to search far. For our visitors who use accessible toilets, these are located in Wing A.

Official merchandise is sold at various stands both inside and outside the gates of the ArenA. Inside, you can find the stalls both in the rings and at the back of the field.

Earplugs are available for purchase at the (Alpine) hearing protection sales points in the stadium.

Items found during the event are handed over to security personnel at the main entrance after the event. Within 36 hours, all found items are posted on this website: https://ilost.co/nl/org/amsterdam-arena.

During concerts in the Johan Cruijff ArenA, the roof is closed.

If you already have a wheelchair and companion ticket, your place on the viewing platform is guaranteed, and you do not need to make any further requests. For visitors with a regular standing or seating ticket who wish to exchange it for a place on the viewing platform, a request can be submitted through Livecrowd. Please note that places are limited and will be allocated based on availability, which means not all requests can be accommodated.

For more information about the stadium's accessibility, visit the Johan Cruijff ArenA website. Accessible toilets are located in Wing A.

The Johan Cruijff ArenA has escalators at various entrances: main entrance E, entrances A, C, G, J, and M.

For our visitors who are wheelchair-bound and have tickets for the rings, we offer special access via Entrance H. Here you can use the elevator and will be guided to a place on the first ring on the south side of the stadium, allowing you to enjoy the concert comfortably.

If you have mobility issues and would also like to use the elevator, you can submit a request through Livecrowd.  

Please note that there are a few steps between the elevator and the sections.

For mothers who need to pump milk during their visit the Johan Cruijff ArenA offers a comfortable solution at the first aid stations.